Big Al's Aquarium & Pet Supercentres - Brampton - Brampton, Ontario

Angella K.

We had such a fantastic experience with Muhammad, Nicholas, and Brandon! They were all incredibly helpful not just in guiding us through setting up our aquarium, but also in getting our kids genuinely excited about the whole process. They made everything super easy and fun. They were all very informative in their own ways about the types of fish we were interested in as well as which to stay clear of based on our preferences. We’re really grateful for their advice and support.We’re really grateful for their advice and support, and it shows in how awesome our tank is turning out. If you’re looking for a place that really goes the extra mile, we definitely recommend them. Five stars all the way!

Dani G.

3 lion head bunnies crammed in a small glass cage, no food, water, or new litter. They are trying to eat hay drenched in feces and urine. One has a matted fur underneath his chin drenched and wet. This is seriously disgusting, there was another bunny with very little room, crammed in another tiny cage, with only pellets. They are supposed to have 80% unlimited hay, and 10% of unlimited veggies. I hope they start taking caged animals (Prey) seriously and have stricted policies towards the care of prey animals as they have delicate bodies and their diet and environment has to be cautiously provided and maintained, I’m so heartbroken for these poor babies.

asad I.

Brandon at Big Al's Fish Store (Brampton) has been an absolute pleasure to work with. He didn't just sell me a tank; he's been a mentor throughout the process. He helped me pick out the perfect aquarium and has been providing amazing support ever since. Having him come by for monthly water changes is incredibly convenient and has made fishkeeping a breeze. His expertise and dedication are top-notch!"

Sarah L.

My review is based off of the small animal care. I honestly thought PetSmart was bad with their enclosures, but this place is truly disgusting. When you walk towards the small pet section of the store, you’re greeted with a strong scent of urine. A tiny glass tank with 3 rabbits in it. No space to even explore. A small cage with a white rabbit in it, no toys, no enrichment, there’s urine in the corner on the plastic. The hamster enclosure TRULY broke my heart, after seeing it, this is when I decided that I’m not giving this place my business. Only a water bottle and a small wheel. The wheel size is too small for a Syrian hamster. Also, they’re called Syrian hamsters, not teddy bear hamsters. The mesh on the wheel has been discontinued by majority of pet stores due to the causal effect of a hamster developing bumble foot: in short this is because the pressure of the feet on the mesh leads to a skin condition and can further progress to infections on the feet. There’s not a single toy in this cage, hamsters need chew toys to naturally keep their teeth trim and avoid overgrowth. It’s a small enclosure, the minimum size is 100cm x 50 cm and this is wayyyy below that, even for a baby hamster this is neglect. I can’t imagine the stress these animals are in and if this is how these animals are displayed to the public, I don’t even want to think about how these the conditions these sweet animals must be facing behind closed doors from this corporation. Absolutely unacceptable.

Latif P.

I recently visited this store as a complete beginner to aquarium keeping and I was impressed by the knowledge and patience of the store manager Mr. Mohammed. He took the time to explain every detail of setting up my first aquarium, from selecting the right fish and plants to understanding water quality, feeding and maintenance.

What stood out most was how he went beyond just selling products, he educated me on important skills to keep fish healthy and happy in the long run. His tips on proper tank cycling, feeding schedules and recognizing early signs of fish stress were invaluable.

Thanks to his guidance, I feel confident starting my aquarium journey and I’m already seeing my fish thrive. Highly recommend this store for anyone who wants not just products, but the right knowledge to care for aquatic life.

Soon I will share my aquarium photos once plant’s gown enough to share.

claudia S.

This was my first time going to a pet shop and I’m very happy with the experience.
The staff was amazing helping understand what I needed to do and helping me decide what to get.
Everyone was very helpful and with a positive attitude. Really recommend visiting the store ☺️

Khuzaima K.

I absolutely love this pet store! The staff is so friendly and knowledgeable, always ready to help and answer questions. The store is well-organised and has a great selection of pet supplies, from food and treats to toys and accessories. You can tell they really care about animals. Highly recommend this store to all pet owners!

Sable H. K.

I had a fantastic experience at Big Al's Brampton when I purchased a knock-down terrarium. The staff went above and beyond to make sure everything was right. Their focus was clearly on making sure I left with exactly what I needed and was completely satisfied. The service was friendly, helpful, and efficient from start to finish. I really appreciated their attention to detail and commitment to great customer care. Highly recommend!