Ulta Beauty - Hyattsville, Maryland

audrey belot

Gamme de produits très complète et variée, pour tous les budgets.

Cindy Navarrete

Sarah was so helpful yesterday and made me feel comfortable when she approached me 2x to ask if I needed some assistant, after she recommended me to pick out some skin care products for my oily skin. she also helped me with skin matching a foundation I’ve been eyeing at for so long but was also shy to ask anyone but overall I had a great experience with her she was great :))

N

Top tier Ulta. Each time I shop here I ask the ladies in this store what products they recommend for skin and hair. And i kid you not, i will buy everything they recommend and it does the job. My skin has improved majorly from the sales associate (Black woman) in the skin care area because of her three step regimen she suggested to me. The Olaplex representative (Black woman) recommended a step by step routine to take care of my dandruff scalp and wash n go method and my hair never looked better. It’s worth shopping at this location because you won’t overspend on products that just don’t work.

Evelyn Vasquez

The floor attendants at this Ulta lack customer service skills. I felt uncomfortable asking product questions and requesting a shade match because it appeared that they did not want to assist.

The register staff is always pleasant, but unfortunately, the floor staff is a crucial driver for product sales. The more knowledgeable and pleasant the staff, the more likely a customer is to purchase products and return to the store, which is necessary for a store to maintain longevity.

jaianna compton

First, I like the store itself, but I will never try to pick up another order again because this is my third time picking up a order them saying that they don’t have the item me going in there and they have the item like it’s a great store, but when it comes to them paying attention to detail for picking your order, they don’t do it so I will recommend you seeing if it’s in store online and then going online to get it don’t order it for in store pickup. on top of them messing up your order if they cancel it, they can’t like repack your order You have to then buy the items that they said that was not in store then wait for your money back when they could’ve just paid attention to detail of what you ordered and actually make sure it’s not there before they cancel it

Noemi Tordoya-Rivero

I had my hair dyed (from natural black to cherry red) and cut for the first time here by Eboni 🙂 about 8 months ago and I was very happy with the results! Would love to get her again as my hairstylist but have not been able to, so I went to Maria for my haircut this time. Not as happy with the results as I was before. I asked for layers and curtain bangs and I feel like my hair just looked very choppy this time around with no sense of direction.
Nonetheless, both hairstylists were very kind to me.
I have straight/wavy thick fairly medium-long hair for context.

Lady Jay

The floor attendants at this store is awful. They do not assist and will roll their eyes at you. Spend your money somewhere else for a better experience.

Amanda

I’ve booked my appointment with Maria in advance to do my hair as that is what she had displayed on her booking. Then I get a call saying she can’t do the designated time and date I booked, which no problem I can re schedule. But upon rescheduling she states that she gave another client my time. When I ask her for another date she brushes me off. Very unprofessional and rude, considering I was a new client.